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Latest News

Oh Yes We Did!

Oh Yes We Did!

IPS helped BT Events build a complete theatre to stage a panto in an aircraft hanger. Read more

Christmas 2017

Christmas 2017

IPS will be closed for Christmas until Jan 2nd 2018 – Thank you all for an amazing year! Read more

New Prolyte Tunnel Roof Structure

New Prolyte Tunnel Roof Structure

IPS to launch new roof structure at The Showman’s Show 2017 Read more

IPS Turn it up to 11 with Aylesbury Park…

IPS Turn it up to 11 with Aylesbury Parklife Weekend

2017 marks the 11th year that IPS have been supplying Outdoor Stages and technical services to the Aylesbury Town C... Read more

Pipe & Drape just got Easier

Pipe & Drape just got Easier

IPS fully adjustable Wentex Pipe & Drape system is ready to hire - now with Black & White drapes Read more

ROBE and GLP Lighting now at IPS

ROBE and GLP Lighting now at IPS

Recent additions to the IPS Lighting Hire Inventory include the ROBE Pointe and GLP Impression X4 Bar 20 fixtures Read more

IPS Supports Backup at Kartfest

IPS Supports Backup at Kartfest

IPS will be supplying a 6m x 4m Prolyte Arc Roof at the upcoming Karfest event at Sandown Park. Read more

StudioCOB IP Rated LED Pars

StudioCOB IP Rated LED Pars

Ideal for use indoors or outdoors, IPS has a stock of RGBW and 5000k White COB LED Parcans ready to hire. Read more

Plasa Focus Leeds 2017

Plasa Focus Leeds 2017

IPS will be returning to Leeds on 9-10 May 2017 for the Plasa Focus Tradeshow – come and see us on stand R-B03 Read more

The Company

Design Suite 250x167IPS has launched a dedicated Design Suite. Based with the IPS Milton Keynes warehouse, this smart space is fitted with everything required for creative lighting design. The Design Suite is available to use free of charge for IPS Customer, Freelancers and other Industry Professionals.

A high specification PC workstation running the latest version of Cast WYSIWYG Perform is the heart of the setup, connected via a Luminex ArtNet node to the lighting desk of your choice. A 60" UHD monitor means that visualisations can be easily seen. There is even a sofa area with refreshments and a TV for when you need a break, and a separate desk with Wi-Fi enabling a production manager or designer to work alongside a programmer if required.

Design Suite Rack 250x167IPS have a range of lighting desks from Avolites, Chamsys and GrandMA within the hire inventory that can be used in the Design Suite, or you can supply your own. Also, if a particular lighting fixture is required for demo, or to work out pixel mapping for example, there is a dedicated 16a supply in the room so this can be brought in as required.

The Design Suite has the following equipment:

  • Control Desk Space with 22" Illyama HD Monitor, 60" UHD Samsung Monitor & Yamaha Active Studio Reference Speakers
  • WYSIWYG Rack including workstation PC running WYSIWYG Perform release 37 & Luminex 8 way ArtNet Node
  • Lighting Desk of your choice (subject to availability)
  • Office Desk with Wi- Fi
  • Sofa Area with Coffee Machine, Beer Fridge & HD TV with Freeview
  • Dimmable lighting with Blue LEDs

To book the design suite, or for more details, please get in touch with your project manager, or click here to contact us.

Design Suite - Panorama Bright 600x167

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This privacy policy sets out how Impact Production Services (IPS) uses and protects any information that you give IPS when you use this website. IPS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. IPS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 2012. A PDF version of our Privacy Policy (Website Version) can also be downloaded using the PDF icon below;

       Privacy Policy

Download PDF Version


What we collect

We may collect the following information:

  • name and job title
  • contact information including email address and phone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in
particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.

We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Use of Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us or logging into our newsletter sign up system and changing your preferences.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Impact Production Services, 29 Mount Avenue, Bletchley, Milton Keynes, MK1 1LS.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

A PDF version of these terms and conditions can also be downloaded using the PDF icon below;


Download PDF Version

1. Definitions and Law

1.1. The “Equipment” shall mean goods, components and other items hired or sold by Impact Production Services or  any part thereof
1.2. The “Customer” is the person, firm, corporate or public body hiring or purchasing the Equipment. Any person purporting to act on behalf of the Customer shall be bound by the Contract
1.3. “Consequential loss” shall mean loss of profits, contracts or other consequential loss or damages whatsoever
1.4. “Interest” shall mean interest calculated in accordance with Clause 4.
1.5. The Contract shall be interpreted and applied in accordance with English Law and the parties to this contract agree to submit to the exclusive jurisdiction of the English Courts

2. Hire Terms

2.1. Charges

2.1.1. Hire charges commence from the date stated in the contract and are payable for the period of hire
2.1.2. Equipment must be returned by 12 noon on the date specified in the Contract in a clean and serviceable condition and the Customer must obtain the supplier’s receipt
2.1.3. Additional charges accrue at the full daily hire rate together with consequential loss in the event of the breach of these conditions or the equipment not being available for use by other customers. After a period of up 14 days (at the discretion of IPS) full replacement cost will be payable by the Customer.
2.1.4. All cables must be returned coiled and taped and in default a charge of £2 per cable will be made
2.1.5. Impact Production Services provides spare lamps and fuses with Equipment where appropriate. These and any lamps and fuses they replace must be returned with the Equipment and in default their full replacement cost will be charged
2.1.6. All charges are payable on demand

2.2. Hire Period

2.2.1. The hiring period commences at 1:00pm on the date specified in the Contract and continues for the period  specified in the Contract and terminates at 12 noon on the last day of the hiring period

2.3. Power to Enter this Contract

2.3.1. The signatory to the contract warrants that they are duly authorised on the Customer’s behalf to enter into the contract and hereby personally indemnifies Impact Production Services against all losses and costs that may be incurred by Impact Production Services if this is not the case

2.4. Customer’s responsibilities

2.4.1. The Customer’s responsibility for the Equipment commences on receipt of the Equipment by the Customer or his agent or on delivery and ends when the Customer is in possession of Impact Production Services’ unqualified receipt for the return of all the Equipment
2.4.2. The Customer shall not at any time sell dispose or otherwise part with control of the Equipment or attempt to do so
2.4.3. The Signatory to the Contract and the Customer jointly and severally undertake with Impact Production Service that everyone who uses the Equipment has been properly instructed in its safe and proper operation and will ensure that every user is in possession of necessary instructional material and further will not allow the Equipment to be misused
2.4.4. The Customer will at all times fully indemnify Impact Production Services against any expense liability financial loss claim or proceedings whatsoever in respect of any personal injury or damage to or loss of any property arising out of or in connection with the delivery hire use non use repossession collection return or non return of the Equipment
2.4.5. Nothing in this clause shall affect the statutory rights of the Customers or purport to exclude any liability which may not be excluded under the Unfair Contract Terms Act 1977

2.5. Hire of Equipment

2.5.1. Any electrical Equipment should be used with plugs and/or sockets as fitted 2.5.2. If other plugs or sockets are to be fitted by the Customer such work shall be carried out by a competent person.
2.5.3. The Customer shall be responsible at all times to arrange a proper supply of electricity for use with the Equipment and ensure that the Equipment shall at all times be properly earthed
2.5.4. Staging Modules are supplied in a good condition, but as rental items may not be in as new condition. Wooden decks can be painted, but must be returned to a good quality black before return, or additional charges may apply. Any paint on the aluminium framework, or excessive mud or tape may incur a cleaning charge
2.5.5. Staging Modules should not be drilled or cut in any way. Any damage to deck or framework must be authorised by IPS, and may incur a repair or replacement charge.
2.5.6. Where decks are supplied via truck, decks must be stacked wooden side down on top of wooden bearers. Do not fork through metal bracing on decks as this will damage the staging.
2.5.7. Impact Production Services reserves the right to supply equipment of a similar design to the Equipment. All descriptions, specifications, drawings and particulars issued by Impact Productions are approximate only, and are intended only to present a general idea of the goods to which they refer and shall not form part of the contract. Due to continuing development, Impact Production Services reserve the right to change specifications without notice.

2.6. Equipment Maintenance and Reporting

2.6.1. The Customer shall ensure that the Equipment remains serviceable and clean during the hire period
2.6.2. Any breakdown or unsatisfactory working of Equipment shall be immediately notified to Impact Production Services.
2.6.3. The Customer shall under no circumstances attempt to repair the Equipment without prior authorisation from Impact Production Services.
2.6.4. Any damaged or unsatisfactory Equipment must be returned to Impact Production Services’ premises for examination at the Customer’s cost
2.6.5. Where Equipment breakdown or damage is caused by fair wear and tear or by a fault in the equipment, full allowance for the Hire will be made to the Customer, any claims to be considered from the time and date of notification by the Customer.
2.6.6. If the Equipment is involved in any accident resulting in damage to either the Equipment or other property or injury to any person the Customer shall notify Impact Production Services immediately
2.6.7. Equipment must not be removed from any site originally specified by the Customer or from any subsequently authorised site without prior consent of Impact Production Services.

2.7. Compatibility of Equipment

2.7.1. The Customer shall ensure that the Equipment is compatible and may safely be used with any other Equipment being used by the Customer
2.7.2. The Customer shall be responsible for ensuring that any equipment is suitable for their purposes

2.8. Insurance

2.8.1. The Customer agrees to pay Impact Production Services the full retail cost of any Equipment lost stolen or damaged beyond economic repair (without deduction for usage wear tear or age)
2.8.2. The Customer shall insure the goods against the above liability
2.8.3. All monies received by the Customer from any insurance company or third party in settlement of any claim shall be held in trust by the Customer and paid to Impact Production Services on demand to the extent that any such payment is due under this clause
2.8.4. The Customer shall not compromise or settle any claim without the express consent of Impact Production Services.
2.8.5. In the case of Equipment which is lost stolen or damaged beyond economic repair the Customer shall pay a charge at the full daily rate together with interest and consequential loss until the Equipment is replaced.

2.9. Condition of Returned Equipment

2.9.1. The Customer is fully responsible for safe keeping and return in good order of the Equipment
2.9.2. The Customer will reimburse all costs incurred by Impact Production Services in rectifying the condition of any Equipment returned damaged or unclean and shall in addition pay a charge at the full daily hire rate together with interest and any consequential loss until rectification.

2.10. Termination of hire

2.10.1. Impact Production Services shall be entitled to terminate the contract with immediate effect and to repossess the Equipment if at any time: -
(a) The Customer is in breach of these terms; or
(b) The Customer shall take any steps or if any act or proceeding is commenced in which the Customer’s solvency is in the reasonable view of Impact Production Service. in doubt. Such termination shall not affect the right of Impact Production Services to recover from the Customer any monies due under this contract interest consequential loss or damages for breach
2.10.2. The Customer hereby authorises Impact Production Services to enter upon any property upon which Impact Production Services reasonably believe any Equipment to be and Impact Production Services in their absolute discretion may recover and remove the Equipment
2.10.3. The Customer hereby authorises Impact Production Services. (notwithstanding any subsequent instruction to the contrary after the date of the commencement of the Contract) to deduct any sums properly due to Impact Production Services arising under a breach of these terms from any credit card debit card or charge account details of which are in the possession of Impact Production Services.


3.1. Risk in Title

3.1.1. The risk in the Equipment shall pass to the Customer immediately on delivery to the Customer at the address shown for delivery on the contract or if the Customer collects on collection Property and title in the Equipment shall remain vested in Impact Production Services and Impact Production Services reserve the right to dispose of the Equipment until such time as the price shall have been paid in full
3.1.2. If any part of the payment is overdue or if the Customer is in breach of any of these terms or if the Customer or any third party shall take any steps or any act or proceeding in which in the reasonable view of Impact Production Services the Customer’s solvency is in doubt Impact Production Services may (without prejudice to any of Impact Production Services.’ other rights) recover or resell the Equipment and may enter upon the Customer’s or any third parties property for that purpose.

3.2. Receipt

3.2.1. The Customer or any duly authorised person on behalf of the Customer shall receive and unload the Equipment and shall check the same for quantity and condition in the presence of Impact Production Services.’ Carrier
3.2.2. Any shortage of or unsatisfactory Equipment shall be endorsed by the Customer or a duly authorised person on behalf of the Customer on the delivery document and the Customer shall give written confirmation to Impact Production Services within 24 hours of delivery
3.2.3. No claim in respect of shortage of or unsatisfactory condition of the Equipment shall be entertained by Impact Production Services unless condition 3.2.2. is observed
3.2.4. This condition does not affect the statutory rights of the Customer

3.3. Price

3.3.1. The price charged will be the price ruling at the time of delivery. Where this is at variance with the price quoted or inserted in the contract at the time the goods were ordered the Customer will be advised prior to delivery
3.3.2. The prices stated are for guidance purposes only. The customer agrees to pay for labour and material prices in our final invoice, even if this price is higher than initially estimated.

3.4. Payment

3.4.1. Where account facilities have been granted to the Customer in writing all invoices must be paid within 30 days of invoice date
3.4.2. Where no such facilities have been granted payment will be with order or where previously agreed on delivery

4. Conditions Applicable to both Hire and Sales

4.1. Payment and Interest

4.1.1. Where payments are not made on the due date Impact Production Services will be entitled to interest on the amount that is overdue at National Westminster Bank PLC base rate prevailing for the period for which such monies are overdue together with 4% calculated on a day to day basis compounded with quarterly rests.
4.1.2. The payment of such interest shall be without prejudice to any other rights or remedies of Impact Production Services.
4.1.3. Any legal or other charges incurred in the recovery of money or equipment shall be paid by the Customer
4.1.4. Notwithstanding any provision in these terms of business to the contrary the customer shall if required by Impact Production Services pay such sum on account of the hire charges or price for goods and or services as shall be agreed at the time of placing the order

4.2. Liability

4.2.1. Impact Production Services.’ liability for any defect in the equipment shall be limited to and in no case exceed: -
(a) any manufacturer’s warranty sold with the equipment; or if there shall be none
(b) replacement or repair of the defective equipment; or
(c) at Impact Production Services’ option a refund of the price
4.2.2. Consequential losses
Nothing in these terms and conditions shall make Impact Production Services liable for any
consequential loss to the Customer including any expense liability loss claim or proceeding
whatsoever caused by or arising out of the late delivery non delivery unsuitability incompatibility
or unlawful repossession of the Equipment or any part thereof or any breakdown or stoppage
of the same

4.3. Delivery & Collection

4.3.1. Any dates and times quoted for delivery & collection of the Equipment are approximate only and Impact Production Services shall not be liable for any delay in delivery of the Equipment howsoever caused
4.3.2. Hire charges or sale prices do not include carriage. Any expenses incurred by Impact Production Services in delivery or recovering equipment or attempting the same will be paid by the Customer. Unless otherwise agreed in writing, the Customer is responsible for loading, transporting and unloading the equipment.
4.3.3. Where carriage charges are quoted by Impact Production Services such charges will include only for the time to load or unload alongside the Impact Production Services’ vehicle at the address specified by the Customer. Further time or attendance will be paid for by the Customer
4.3.4. Where arrangements have been made for IPS to be assisted by the Customer, if no suitable assistance is available, at the drivers discretion, the delivery may be aborted and full delivery and rental costs will still be payable. Re-delivery will incur additional charges. Likewise for collection, equipment will remain on hire until alternative collection arrangements have been completed.
4.3.5. Impact Production Services reserves the right to recharge additional costs of delivery and collection including, but not restricted to, dismantling equipment, parking fines, waiting time and toll charges.

4.4. Force Majeure

Although the Seller shall use all reasonable endeavours to discharge its obligations under a
Contract in a prompt and efficient manner, it does not accept responsibility for any failure or
delay caused by circumstances beyond its control.

4.5. Injury to Persons and Damage to Property

4.5.1. Subject to 4.2. above Impact Production Services shall not be liable for any loss other than that which directly arises from any injury to persons or damage to tangible property where and only to the extent that such injury or damage is caused by any defects in the Equipment and where such defect is caused by the negligence of Impact Production Services.

4.6. Rights Reserved

4.6.1. Any failure by Impact Production Services to enforce any or all of these conditions shall not be construed as a waiver of any of Impact Production Services’ rights hereunder
4.6.2. If any term in this contract shall be held invalid such invalidation shall not affect the validity of the remaining terms.

4.7. Terms of Contract

4.7.1. These conditions have effect in substitution for and to the exclusion of any condition put
forward by the Customer

4.8. Copyright

4.8.1. Impact Production Services notifies the Customer that playing or showing copyright material in circumstances where the Customer or anyone authorised by him does not hold the appropriate Licence of the copyright holder he will infringe copyright and may become liable in damages for so doing
4.8.2. The Customer by accepting delivery of sound or visual reproduction equipment warrants that he has or will obtain the appropriate Licence for the said performance playing or showing, prior to using the equipment for the said purpose
4.8.3. We reserve the right to record and monitor telephone conversations for staff training and other purposes